FAQ

Yes all you need to do is put your details in the billing information and put the recipients details in the shipping information, if you need the item

Orders for personalised chocolates are dispatched one week after the final design proof has been approved by the customer. Any orders for personalised chocolates will be dispatched via DHL and will be sent on a next day delivery service. If your order is urgent please do not hesitate to contact a member of our sales team via the contact us page so we can ensure we dispatch it ASAP

The code you have entered maybe; invalid, expired, or spelt incorrectly. If you continue to have problems with a valid code please contact our customer care team from the contact us section.

No. The shopping basket will only allow you to add one code per order.

Please go to the contact us section and advise us of the following information so we can cancel or amend your order

  • Order Number
  • Order Date
  • Changes you would like to make or if you would like to cancel